Influenced Device
- NEJE 3
- NEJE 3 Plus
- NEJE 3 Pro
- NEJE 3 Max
Influenced Firmware Version
- System v1.0.0
- System v1.0.1
- System v1.0.2
Describe
We found that when the customer runs lightburn on the Mac computer, the neje 3 series device will stop working, and then cannot connect and perform any actions. The cause of this problem is a firmware bug. This problem can be solved by updating the firmware
Cause
There is a communication problem with the USB protocol stack. Receiving 0 bytes of data will cause the USB protocol stack to get stuck.
How to Fix
Update your device’s GRBL firmware to the latest version, How to update firmware ?