INFO NEED: Troubleshooting Page Result


In order to better solve the problem for you, please provide me with a screenshot of the troubleshooting page results.


Open NEJE control software (version > v6.3.6)

Select “Troubleshooting” like below

Double click on device to connect(recommend USB, don’t use BLE)

Do all the avaiable test and take a screenshoot to us

The test results usually look like this: