FAQ

How to Set Focus Light?

What is focus light? We all know that focus needs to be done before the device starts to work, the focus light brightness is for you to set the laser to a very low brightness while the device is focusing, this will help you focus Why to change focus light? The focus brightness is achieved …

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Inferior Power Supply Leads to the Problem of Laser Power Drop

The input power of A40640 module is about 40W. In general, when purchasing NEJE official mechanical equipment, it will be equipped with a 12V4A or 12V5A UL certified sufficient power supply; if you purchase the module separately, you need to ensure that your power supply has enough power, some inferior quality For example, when the …

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How to Check My Cable Connection is Correct?

For NEJE Max 2S and NEJE Max 3 Looking for NEJE Max 3/4/5 ? Click this Link If connect the wrong wiring, the device will not work normally, Please check your cable All the required wiring sequence has been marked on the picture, please read the picture and wire it correctly.

How to Know My Device Type ?

Download latest control software for windows, run the program You will see your device type and firmware version here: If your device is not NEJE 3 Series device, you will get this:

How to Update Firmware

Download latest control software for windows, run this program When connect to device, If your device have a firmware update avaiable, you will get a hint, If not, click Firmware Update button on window right down corner. Click Flash button and make all firmware is UP-TO-DATE What is label mean? NEED UPDATE: You device firmware …

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How to Adjust Belt?

There are two types of belt problems, too loose or too tight Too tight Too loose How to judge my belt is too tight ? Disconnect the wires from the motor first (this is important) and try moving the axis back and forth by hand, it shouldn’t be a lot of effort, for the X …

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Why Image is Incomplete

Got 3 bad run. Expected effect: Why? 450nm laser is not suitable for engraving on light colored materials. 450nm laser is easier to reflect than 405nm laser. When most of the energy is reflected, it cannot be engraved. Why is the missing piece by piece? When a piece has been burned, it will be easy …

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